Observe the Amy’s Ice Creams Leadership training class for internal employees. With the majority of their workforce under the age of 21 years old, Amy’s Ice Creams provides their employees with the necessary groundwork to become inspiring servant leaders. In this class, you will see how to take an elusive concept such as leadership, and show frontline employees that it is not something that is bigger than us.
Seats to these classes for non-employees are limited. The purchase of each seat comes with class materials, coffee and refreshments, snacks, a meal, and a 30 - 45 minute debrief with the class instructors. If you’d like more information about this class or to check availability, please email Kara Marshall at firstname.lastname@example.org or give us a call at (512) 458-6149 x:518.
Learn what Total Customer Service Experience is and how it can bring value to your organization
Understand how your company or department culture plays a role in your service experience
Define the Total Customer Service Experience in your organization
Learn to analyze your current service environment and work through existing problems
Develop self-sustaining systems with inspiration from your colleagues
Learn how to implement, teach, and measure the
Total Customer Service Experience
Out of theory and into practice. Leave with a methodology and a plan to teach and
Power Tools! Leave with best practices and action steps to improve service immediately
Observe the Amy’s Ice Creams customer service and culture training class for internal employees. This is the first class all new employees must take when they are hired at Amy’s Ice Creams. How can employees exceed your expectations without clearly setting them? This class is not only an introduction to who Amy’s Ice Creams is, but it also shows each new member of our organization what we do, why we do it, and why we’ve invited them to help us Make People’s Days. You will get to see first hand how we use our Edu-tainment model to reach all learners and turn the “Ha-ha” into “Ah-ha!”
Seats to these classes for non-employees are limited. The purchase of each seat comes with class materials, coffee and refreshments, snacks, a meal, and a 30 - 45 minute debrief with the class instructors. If you’d like more information about this class or to check availability, please email Kara Marshall at email@example.com or give us a call at (512) 458-6149 x:518
Amy's Ice Creams CoWide Huddle gathers employees from every part of the organization together to discuss the financial impact of their efforts on the company's bottomline, work together to achieve the company forecast set for the coming quarter, play high energy financial literacy games, and eat some cake, too!
We welcome guests to attend our CoWide Huddles (at no cost) to take a peek inside how Open Book Management works on a multi-unit scale. If you'd like to sit in, please email Kara Marshall at firstname.lastname@example.org to grab a spot!
If you have questions about our programs, operations, or general information, give us a call or send an email. We love to hear from you!
Contact: Kara MarshallClient Services(512) 458 6149 x:email@example.com