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Total Customer Service Experience Seminar (November 6 & 7)


  • Amy's EDU Education Center 1101 West Anderson Lane Austin, TX, 78757 United States (map)

The Total Customer Service Experience is a self-sustaining methodology designed to empower your organization with the tools to consistently provide world-class 
customer service.

  • Learn what Total Customer Service Experience is and how it can bring value to your organization

  • Understand how your company or department culture plays a role in your service experience


  • Define the Total Customer Service Experience in your organization

  • Learn to analyze your current service environment and work through existing problems


  • Develop self-sustaining systems with inspiration from your colleagues

  • Learn how to implement, teach, and measure the 
Total Customer Service Experience


  • Out of theory and into practice. Leave with a methodology and a plan to teach and 
motivate employees 


  • Power Tools! Leave with best practices and action steps to improve service immediately

Earlier Event: October 27
MBAmy's Internal Leadership Class
Later Event: November 29
Booked for a Private Keynote