Total Customer Service Experience (December 5 & 6)


Total Customer Service Experience (December 5 & 6)


Join Amy’s EDU while we explore how to level up your customer service, what drives a person to be a customer and what keeps them as a customer. Along with learning how to support your team on a personal and professional level. If you’re ready to jump start your customer service, share a laugh, and leave with tools to start using immediately, we will save you a seat!  


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  • The history of the service economy

  • How to engender an exceptional customer service mindset in your team

  • Tested methods to establish and hone impeccable customer service

  • The "Total Customer Service Experience" Economy

  • How to anchor a Culture of Service in your organization

  • How to problem solve with our original "P.V.T.M." Model

  • A go-to list of "Customer Service Power Tools"